Cancellations
Because our ordering and fulfilment systems are fully automated, orders begin processing immediately after they are placed. For this reason, we are unable to cancel orders once they have been submitted.
We understand this may be inconvenient, and we aim to make the process as smooth as possible through our return options.
If you no longer wish to keep your order once it arrives, you may still qualify for a return and refund. Please review our Return and Refund guidelines to ensure your product meets the eligibility criteria.
Why We Cannot Cancel Orders
- Orders are transmitted instantly to our warehouse system
- Processing and packing begin automatically
- We cannot intercept, modify, or halt an order once it has entered the fulfilment queue
This automated process helps us ensure fast and reliable delivery for all customers.
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