Shipping

From our website, we currently ship orders only to the following countries:

• Switzerland
• Liechtenstein

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Shipping Times

We process and ship all orders within 1–2 business days. Delivery times vary based on your location, but most packages arrive within:

• Switzerland: 1–3 business days
• Liechtenstein: 2–4 business days

Please note: weekends and public holidays may extend delivery times.

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Shipping Costs

Your shipping cost will be calculated automatically at checkout based on your delivery address and parcel weight. We occasionally offer free shipping promotions — keep an eye on our homepage or newsletter.

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Order Tracking

Once your order has shipped, you will receive a confirmation email containing:

• A shipping confirmation
• A tracking link (when available)

If you have created an account, you may also check your order status anytime under My Orders.

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Delivery Issues

If your order is delayed, damaged, or does not arrive, please reach out through our Contact Us form. Include your:

• Order number
• Full name
• Delivery address
• Any helpful details (e.g., missing item, damaged parcel)

Our support team will assist you as quickly as possible.

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Restrictions

We currently do not ship to PO boxes, parcel lockers, or outside Switzerland & Liechtenstein. As our operations grow, we plan to expand to additional countries.

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